Monday, September 11, 2017

Snapchat's newest feature: Snap Map

During our in-class discussions, we touched on the fact that social media is extremely prevalent in our day-to-day lives. Popular platforms include: Twitter, Facebook, LinkedIn, Snapchat, and Instagram. But how well do we know these platforms?

Jessi Hempel, a senior writer at WIRED and a former writer at Fortune, discusses how Snapchat's new crowd-sourced Map feature is replacing written language for things we rely on words to express. In her article, https://www.wired.com/story/it-took-a-natural-disaster-for-me-to-understand-snap-map/, she describes how the Snap Map feature is effecting how viewers perceive the news around them.

The Snap Map feature has been available to users for just over two months, and it allows users to view a map with images and video clips in real time from anywhere they are being posted. Early reviews for the Snap Map feature have not been so good because some believe that this feature violates the privacy of its users. This is because the Snap Map feature tracks your current location and allows your followers to see exactly where you are (when you are using the app). Some saw this as a fun way to connect with friends, but some saw this as creepy. Especially for Snapchat's younger users who do not fully understand the implications of technology, the feature is believed to have added a "stalker factor" to the Snapchat application. (To learn how to take off this feature, you can visit https://www.wired.com/story/how-to-turn-off-snapchat-snap-maps/).

On the other hand, Hempel realized that the Snap Maps feature is an important communication shift that allows its users to collectively create a story about an experience/event going on. Instead of hearing about an event going on through the news (i.e. news article or news videos that rely heavily on facts), Snap Map allows users to convey a wide range of emotions that let them communicate how they are thinking, feeling, and interacting with the world around them.

Hempel realized the potential of Snap Map when educating herself about Hurricane Irma, a category 4 hurricane that stretches more than 650 miles from east to west. In her article, she stated, "Of all the ways to watch the flood waters rise in Houston last week, the most compelling was through Snap's new crowd-sourced Map feature." The real time user videos that were posted regarding the hurricane made her feel as if she was there experiencing the disaster herself. As she watched different strings of snaps from different geographic locations, she was able to see where exactly the hurricane was hitting. From this information, Hempel knew if her home would be impacted from the path of the disaster and even if her family in different parts of the U.S. would be impacted. In addition, while she was searching multiple geographic locations, she came across an Eid al-Adha celebration in Saudi Arabia. This feature allowed her to view different cultures (cultural celebrations), which in turn, educated her about customs in different parts of the world. 

Link to article: https://www.wired.com/story/it-took-a-natural-disaster-for-me-to-understand-snap-map/  (Written by Jessi Hempel on September 6th, 2017)

Questions: (1) Hempel believes that Snap Map is an evolved version of news that allows emotion to be evoked from their users. Do you agree with Hempel? (2) Do the benefits of SnapMap outweigh the costs? In other words, is having real-time experiences provided by users more important than the privacy issues Snap Map comes with?  (3) About a year ago, Instagram shut down their version of Maps because their users did not embrace this feature. Do you think SnapMap will follow in Instagram's footsteps? If yes, explain. If no, do you think other social media platforms will try to come out with features similar to Snap Map? Think about Snapchat's story feature and the emergence of Facebook and Instagram stories. (4) How can Snapchat inform their users about the benefits of Snap Map? (5) How can Snapchat fix their privacy issues?  

1 comment:

  1. 1) I think Snap Map does allow emotions to be evoked from users, so I do agree with Hempel. For me, I'd feel super bad if I saw my friends were somewhere without me and didn't invite me.
    2) I'm hung up on this question of whether or not Snap Map has more benefits or drawbacks. I see benefits of educating yourself on where friends and family are and it is super useful during disasters to stay updated on information and whereabouts of your loved ones. However, I do see the drawback of the potential misuse of Snap Map in terms of stalking people. So for now, I'll say that having real-time experiences through Snap Map outweighs privacy concerns until some bad instances occur in which the feature can be scaled back or reworked from there.
    3) I think Snap Map will not follow in Instagram's footsteps because Snap Map is primarily based around being real time so I don't see it getting shut down for now.
    4) Snapchat in a way has already informed users about the benefits of Snap Map because I remember when Snap Map first came out over the summer, Snapchat pushed out a short, informational video on how to use it and its benefits. However, I personally did not want to use it and still don't to this day.
    5) Snapchat can fix their privacy issues by continuing to allow personalization of privacy options. The more options people have for their privacy, the better off they will feel in terms of their control over their personal information.

    ReplyDelete